Frequently Asked Questions
Quick answers to common questions. If you can’t find what you need, please contact us using the form on the contact page (accessible from the Contact tab above, of the Contact Us link in footer).
1) Do I need a GP referral?
Self-pay patients do not require a referral. Insured patients may need one depending on their policy – please check with your insurer. Insured patients must have obtained authorisation from their insurer.
2) Which insurers do you work with?
Bupa, AXA, Aviva, Healix, Vitality, WPA and most major insurers. Have your membership and authorisation number ready when booking.
3) Where are you based?
Clinics at The Harborne Hospital – HCA, Birmingham; The Priory Hospital – Birmingham; and Nuffield Health Hospital Wolverhampton.
4) What conditions do you treat?
All hand and wrist conditions, including carpal tunnel syndrome, trigger finger, De Quervain’s tenosynovitis, Dupuytren’s, arthritis, tendon and ligament injuries, and wrist fractures.
5) Can I book without a GP referral?
Yes – if you’re self-funding.
6) How long is the first appointment?
Typically 15-20 minutes for assessment and discussion of treatment options. Complex cases may take longer.
7) Will I need scans or tests?
Sometimes. We may arrange X-rays, ultrasound, nerve conduction studies or MRI scans, depending on your symptoms and examination findings.
8) Do you offer injections in clinic?
Yes – where appropriate we can perform corticosteroid injections after discussing risks, benefits and alternatives. Usually you will be booked back into clinic with a new appointment so that there is enough time to complete it.
9) What are the options if I need surgery?
Most procedures are day cases with local or regional anaesthesia. We’ll explain recovery timelines, therapy and follow-up.
10) How do I get a quote if I’m self-funding?
After the initial consultation if you require further treatment, please contact the secretary for a procedure code. With this code you will be able to contact the hospital and ask them for a quote.
11) What should I do after an injection or surgery?
Contact us if you have excessive pain, fever, new unexpected symptoms or don’t feel well. For emergencies call NHS 111 or 999.
12) What if I need to cancel or I’m running late?
Please contact the secretary by telephone as soon as possible so we can rearrange.
13) How do I update cookie preferences or view your policies?
Use the Update Cookie Preferences (bottom left), and see: /privacy-policy/, /terms-of-use/, /cookie-policy/.